![]() ![]() You will then need to provide a reason for your refund request. ![]() From there, select the game you want to request a refund for and click on the “Request a Refund” button. You can do this by logging into your Steam account and clicking on the “Games” tab. If you meet the refund requirements, you need to submit a refund request. In order to be eligible for a refund, you must have purchased the game within 14 days of requesting a refund, and you must have played the game for less than two hours. There are a few things you need to do in order to get a refund from Steam.įirst, you need to make sure that you meet the refund requirements. What do I need to do to get a refund from Steam? ![]() However, it can take longer if there is a problem with your refund request. It usually takes about two weeks to get a refund from Steam. How long does it take to get a refund from Steam? Here is a detailed guide on how long it takes to get a refund from Steam, and what you need to do to make the process as smooth as possible. However, the process of getting a refund can be a little confusing. Players can get a refund for any reason, as long as they have not played the game for more than two hours. Steam’s refund policy is one of the most consumer-friendly in the gaming industry. Once you have submitted the form, Steam will review your request and, if approved, will process the refund. Click on the “I agree” button and then fill out the form that appears.īe sure to include as much information as possible in the form, such as the game you are requesting a refund for and the reason why you are requesting a refund. You will then be taken to a page that explains the Steam refund policy. Scroll down to the “I want a refund” button and click on it. To initiate a refund on Steam, open the Steam client and click on the “Games” tab. If you paid with PayPal, your refund will be sent to your PayPal account. If you paid for a game or other software on Steam with a credit or debit card, your refund will be credited back to that card. Initiate Refund Request on SteamĪ refund from Steam can take up to a week to process, depending on the method of payment used. The refund process generally takes a few days, but it can vary depending on the game and the customer’s location. In that case, you can try contacting Steam support to see if they can help you out. Keep in mind that you may not be able to get a refund if you’ve already started playing the game. Click on the “Refund this game” option, and Steam will guide you through the process. If you meet those requirements, you can initiate a refund by opening the Steam client and selecting the game you want to return. You can only receive a refund for a game once, and you can’t have redeemed any of the game’s DLC or in-game items. The game you’re returning must have been purchased within the last 14 days, and you must have played the game for less than two hours. But there are a few things you should keep in mind before you decide to return a game.įirst, you have to meet a few criteria in order to be eligible for a refund. The policy is designed to give customers a 14-day window to return a game they’ve purchased on Steam, no questions asked. It’s important to understand the Steam refund policy before you make any purchase. Generally speaking, it takes about a week for Valve to process refund requests, although in some cases it may take longer. There are a number of other factors that may influence how long it takes Valve to process your refund request, including the method of payment that you used to purchase the game, whether or not you’ve previously requested a refund for the game, and the country or region where you live. If you’re requesting a refund for a game that you’ve never played, or if you’ve never played the game and it’s been more than 14 days since you bought it, Valve may take even longer to process your request. In some cases, they may even ask you to provide additional information or evidence to support your refund request. If you’re requesting a refund for a game that you’ve played for more than two hours, or if you’ve played the game for more than two hours and it’s been more than 14 days since you bought it, Valve may take a little longer to process your request. If you’re requesting a refund for a game that you’ve played for less than two hours, or if you’ve played the game for less than two hours and it’s been less than 14 days since you bought it, Valve will likely approve your refund request immediately. It can take anywhere from a few days to a couple of weeks to get a refund from Steam, depending on a number of factors. ![]()
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